FREQUENTLY ASKED QUESTIONS

What are your new COVID-19 policies?


Staying clean isn’t new to us. Sanitation is our thing. We pride ourselves on being a clean waxing studio, and we want to be sure our guests and staff are safe and well. What we need from our guests is for you to practice cleanliness and safety before and after you come to Brazilianology. For a complete description of our new policies, click here. Contactless Payment Options




What is your Cancellation Policy?


Click here to review our Cancellation Policy.




Is my credit card information REQUIRED to book a reservation?


Yes, as we highly prefer contactless payment in light of COVID-19. Your card information is secure and confidential. Having your credit card on file also helps to expedite your check out process. Your card WILL NOT be charged until the service is complete. In compliance with our No Show Policy, your card on file will only be charged for "no call no shows". If you need to cancel your reservation, please do so online, through the Vagaro booking app, or by contacting us. Thank you for your understanding.




Can I get a Bikini or Brazilian wax while my menstrual cycle is on?


Yes! As long as you are wearing a tampon or diva cup during your wax service, it can be done. Keep in mind that you may be prone to more sensitivity when waxing during your menstrual cycle.




Do you offer waxing services for MEN?


Absolutely! Most of our waxing services are available to men. However, we do not offer Bikini/Brazilian/Butt waxing services for men at this time.




How can I reschedule or cancel my reservation?


You can view and manage your reservation with Vagaro by clicking here and tapping the "Login" link in the top right corner. Downloading the free Vagaro mobile app makes managing your reservations a breeze! Simply login, and you will have easy access to your reservation times at any time.




Can I get a wax if I am pregnant or postpartum?


PREGNANT? Yes! Always request permission to wax from your physician first to make sure it is okay. When booking a reservation online, just add a note that you a pregnant, and how far along you are in your pregnancy. POSTPARTUM? Check with your physician to see how long you must wait to start waxing again.




What should I do to prepare for a wax?


In short, it helps to exfoliate the skin (to remove dead surface skin cells to maximize results) the day before your service. For Bikini or Brazilian services, we recommend wearing cotton underwear or "going commando" the day of to minimize discomfort and irritation following your service. Because hair grows in different cycles, sometimes the very first wax may cause some stubble after a couple of days. It is not the waxed hair already growing, it is another cycle that was still in the skin during waxing. While this is usually only a small amount of hair, for smoother results, wax twice before an event or vacation. The second hair cycle is more even and there will be less regrowth. If necessary, take an Ibuprofen or Advil 30-45 minutes before your appointment if you are worried about pain.




Do you offer wax package deals?


YES! Click here to learn more.




What kind of wax does Brazilianology use?


We use hypoallergenic, high quality polymer blend stripless hard wax, specifically formulated for sensitive skin. This fast-cooling wax grips the hair firmly to make the removal of the hair easier by extracting at the root. Its complexity also allows for a less painful experience when compared to strip wax




What products do you recommend for at-home care?


Brazilianology offers an expanding collection of essentials for your after-care needs. Click here to learn more.




How long does my hair need to be to receive a wax service?


The hair must be at least 1/4 inch - 1/2 inch. Think of the size of a grain of rice! Give yourself at least 2-3 weeks after shaving before getting a wax.




Brazilian, Bikini Full, and Bikini Line... what's the difference?


Brazilian: Hair is removed from the front (mons pubis & labia majora), and includes the butt strip (intergluteal cleft). Bikini Full: Basically a Brazilian, without the butt strip. Bikini Line: Hair outside edge of the panty line is removed.





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